Terms & Conditions

Qwotly is an AI-assisted quoting, estimating, invoicing and follow-up workspace for UK trade businesses. It helps users capture job information, create editable scope drafts, set prices, generate documents and manage related customer records.

Qwotly is a workflow tool, not an accountant, surveyor, quantity surveyor, lawyer, tax adviser, safety consultant or regulated financial service. You remain responsible for the professional and commercial decisions made through your account.

You must be at least 18 and legally capable of entering into a contract to use Qwotly.

Qwotly is intended primarily for business and professional use. Where you use it on behalf of a company, partnership or other organisation, you confirm that you have authority to bind that organisation to these Terms.

• You must provide accurate account and business information and keep it current.
• You are responsible for all activity performed through your account and for protecting your password and devices.
• You must not share credentials outside authorised users or allow another business to operate through your subscription.
• You must notify us promptly at contact@liontechinnovations.co.uk if you suspect unauthorised access.

New eligible users may receive the trial displayed at registration. A trial does not require a payment card unless clearly stated before registration. Trial eligibility may be limited to one trial per person, business or workspace.

Paid plans, prices, included usage and feature limits are shown within Qwotly when you subscribe. Limits may include quotation volume, AI drafts, templates, storage or team access. You must not bypass or manipulate plan controls.

We may change future plan features or prices by giving reasonable notice. A price change will not be applied retrospectively to a completed billing period.

Paid subscriptions are billed through the payment provider identified at checkout. Unless stated otherwise, subscriptions renew automatically for the same billing period until cancelled. You authorise recurring charges for the selected plan and applicable taxes.

You may cancel through the billing portal or by contacting us. Cancellation normally takes effect at the end of the current paid billing period, after which the workspace may become read-only. Except where required by law or expressly stated, amounts already paid are non-refundable.

If payment fails, is reversed or remains overdue, we may retry payment, restrict paid features, place the workspace into read-only mode or suspend access. Existing records may remain available in accordance with our retention practices.

Nothing in these Terms removes any statutory cancellation, refund or consumer rights that apply to you and cannot legally be excluded.

Qwotly may use AI to organise notes, interpret submitted content, suggest scope wording, identify missing details or create an editable draft. AI output is probabilistic and may be inaccurate, incomplete, unsuitable or outdated.

Qwotly does not choose your prices. You are solely responsible for checking and approving scope, quantities, rates, materials, labour, VAT treatment, deposits, timescales, exclusions, warranties, safety requirements and customer terms before sending or relying on any document.

You must not present an AI draft as professionally verified unless it has actually been reviewed by a suitably qualified person.

You are responsible for every quotation, estimate, invoice and customer communication created or sent through Qwotly, including:

• site inspection, measurements, specifications and scope accuracy;
• pricing, margins, VAT registration and tax treatment;
• licences, insurance, qualifications, permits, building regulations and health-and-safety duties;
• consumer information, cancellation rights, deposits, warranties and contract terms applicable to your own customers;
• obtaining customer approval and keeping appropriate business records.

Qwotly does not become a party to the contract between you and your customer and does not guarantee that a quote will be accepted or paid.

You retain ownership of the business content you submit to Qwotly. You grant us a limited licence to host, copy, process, transmit and display that content only as needed to provide, secure, support and improve the service, comply with law and enforce these Terms.

You confirm that you have the rights and lawful basis needed to upload and use all customer details, photos, files, recordings, branding and other content. You must not upload confidential, personal or sensitive information that is unnecessary for the quotation workflow.

Our handling of personal information is described in the Qwotly Privacy Policy.

You must not use Qwotly to:

• break the law, mislead customers, commit fraud or create false or deceptive documents;
• infringe intellectual-property, privacy, confidentiality or other rights;
• upload malware, harmful code or content designed to disrupt the service;
• probe, attack, reverse engineer or bypass security, authentication, usage limits or access controls;
• scrape, resell, sublicense or provide Qwotly as a service bureau without written permission;
• use automated systems in a manner that creates unreasonable load or interferes with other users;
• submit content that is unlawful, abusive, discriminatory or otherwise harmful.

Qwotly, its software, design, brand, documentation, workflows and underlying technology are owned by Lion Tech Innovations Ltd or its licensors. Subject to these Terms and your plan, we grant you a limited, non-exclusive, non-transferable and revocable right to use Qwotly for your internal business purposes. No ownership rights are transferred to you.

We aim to provide a reliable service but do not guarantee uninterrupted or error-free availability. Maintenance, security work, internet failures, third-party outages or events outside our reasonable control may affect access.

We may update, replace or discontinue features where reasonably necessary for security, law, performance or product development. We will give reasonable notice of a material reduction to an active paid service where practicable.

We may suspend or terminate access if you materially breach these Terms, fail to pay, create security or legal risk, misuse the service or if continued provision becomes unlawful. Where appropriate, we will give notice and a reasonable opportunity to correct the issue.

You may stop using Qwotly at any time and may request account closure. On termination, your right to use paid features ends. Provisions intended to survive, including payment obligations, intellectual property, liability and governing law, will continue.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or rights that cannot legally be excluded.

Subject to that, Qwotly is provided on an "as available" basis. We are not liable for losses caused by your pricing, scope, tax, safety or contractual decisions; customer non-payment; unreviewed AI output; inaccurate user content; or third-party services outside our reasonable control.

For business users, we will not be liable for indirect or consequential loss, loss of profit, revenue, contracts, goodwill, anticipated savings or business opportunity. Our total aggregate liability arising from Qwotly in any 12-month period will not exceed the greater of £100 or the subscription fees you paid for Qwotly during the 12 months immediately before the event giving rise to the claim, except where such a limit is prohibited by law.

Qwotly relies on third-party hosting, database, payment, email, AI and communications services. Their own terms may apply when you interact directly with them. We are not responsible for third-party products, websites or services that we do not control, although we remain responsible for our own legal obligations when selecting and using service providers.

We may update these Terms to reflect changes to Qwotly, law, security or business operations. The revised version will be published here with a new effective date. For material changes affecting an active paid subscription, we will provide reasonable notice. Continuing to use Qwotly after the effective date means you accept the updated Terms; if you do not agree, you must stop using the service and cancel before the change takes effect.

These Terms and any non-contractual dispute are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory rights that allow an individual consumer to bring proceedings elsewhere.

Questions, notices or complaints should be sent to contact@liontechinnovations.co.uk.